Welcome to our Corporate Social Responsibility (CSR) website, which aims to inform you about the good work that Newcastle Building Society is doing for communities in its heartland, the North East of England.

As a mutual building society we aim to be a good social citizen. We are committed to supporting local causes within our Heartland and aim to assist grassroots charities with a special focus on social care and the elderly. These often include groups and associations proposed by both our customers and our staff.

Here, we would like to share our efforts with you and encourage you to browse this website to understand who we currently work with and who we've helped in the past. We would also like to share our policy on Treating Customers Fairly (TCF) so that whether you are a customer with the Newcastle or not, you can recognise our efforts to focus on being a friendly and trustworthy Society to our members and community.

We're also delighted to announce we won a prestigious national award. The Better Society awards, hosted by Charity Times, are the main awards in the charity sector. Newcastle Building Society won the Commitment to the Community Award for a local/regional company for our work over the past three or so years to support our local communities. This includes launching a charity-linked savings account to raise money for the Sir Bobby Robson Foundation (we've so far donated £1.5m), a financial education programme that helps teach children key numeracy and literacy skills to make them more financially independent later in life, a local hero awards programme and each branch in our network adopting a Charity of the Year to raise funds for a local good cause (amongst many other things).

As a local mutual building society, supporting the communities in which we operate is within the fabric and heritage of our organisation. The award win is reflective of the support we receive on a daily basis from customers and staff alike so, for this, we'd like to say a huge thank you.

Best regards,

Natalie Falkous

Head of Corporate Social Responsibility
Newcastle Building Society

About Newcastle Building Society

Newcastle Building Society is one of the leading and strongest mutual building societies in the UK. We have more branches than any other building society in the North East, yet we are still small enough to care deeply about our members, employees and the communities we serve.

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